SKYfly Res

Airline Order Management

Next-generation Airline Order Management System SKYfly Res

Benefits for airlines:
  • Save distribution and operation costs
  • Make offers directly to your customers
  • Participate in latest IATA standards development
  • Combine your flights with ancillaries and 3rd party services

Direct access to customers

Airlines need to continue to lower their distribution costs and at the same time, they would like to speak directly to customers. Our Offer and Order Management System (OMS) SKYfly Res actively supports your transition from airline to retailing company, by making it possible for you to make offers directly to your customers via NDC or direct connection. We would like to avoid that the basic idea from ONE Order changes intosuper complex expert systems, so instead we developed a solution that rigorously applies the IATA-Standards while keeping the internalmaintenance effort to a minimum.

SKYfly Res works with Order IDs

PNRs, Tickets and EMDs are at best necessary references when the OMS is deployed, together with the traditional PSS. Supplier Adapter Framework SKYfly Broker can also be integrated through additional services like hotel car rental, insurance, etc. even though the providerdoes not support NDC nor ONE Order standard. New developments, for example, Settlement with Orders, the communication with service- or delivery providers or NDC Interlining will be implemented in a timely manner since we are actively involved in the definition of standards in the IATA Order Group.

NDC is a vital part of ONE Order – and therefore also of an Order Management System

NDC (New Distribution Capability) is a travel industry-supported program (NDC Program) launched by IATA for the development and market adoption of a new, XML-based data transmission standard (NDC Standard). ONE Order is the concept of a single Customer Order record, holding all data elements obtained and required for order fulfillment across the air travel cycle – such as customer data, order items, payment and billing information, fulfillment data and status.